Honda Cars India

I am absolutely furious with the service at Balaji Honda Service Centre in Vellore. I have serviced my car at this center three times, and each year, my experience has only gotten worse.

My car has only run 9128 km in 2.5 years, and this time I had issues with the windows not closing and a side mirror problem. Despite informing them beforehand, the service guy immediately blamed it on rats without even inspecting the car, saying it might not be covered by insurance and might cost 40k INR. This clearly shows their intention to rip off customers.

Two days later, there was still no update, and we had to file another complaint on February 12th, 2025, just to get a response. They returned the car on February 15th, 2025, claiming it was fully serviced, but the side mirror issue was still there.

When confronted, they made lame excuses, saying it was working earlier. Why didn't the service team check the car thoroughly before returning it?

To add insult to injury, the car was returned with a flat tire. The service guy claimed he didn't notice it, which is ridiculous given the warning symbol on the display. We had to ask him to switch to the spare tire, but now we are left with the cost of puncture repair or tire replacement.

I am also concerned that my alloy wheel rim might have been damaged because the driver arrived with a flat tire.

The bill, which came to a whopping 12138 INR, also included a CVT oil replacement, which seems premature at just 9128 km and was not requested by us. With a relatively new car that has only run 9128 km, is it really necessary to perform so many service items (8 parts changed and 19 labor charges) for a general service? Additionally, these items were never discussed with us beforehand. Shouldn't these be discussed with the customer before proceeding with the service?

I also have a Hyundai car, and I've never encountered these issues with it's service. Additionally, Hyundai sends me a video of the technician servicing my car. I'm surprised that Honda doesn't have this practice. To make matters worse, the bill falsely states that the car was taken and delivered on February 10th, 2025, which is not true.

This is not the first time I've had issues with this service center; this is around my fifth complaint. Since I live abroad and my parents are senior citizens, I believe they are being taken advantage of. This experience has made me regret ever getting a Honda car. We are worried that we might face a similar experience next year at this service center.

Since this is the only Honda center in Vellore, we Honda owners feel very helpless. Many people in Vellore end up taking their cars to Chennai or nearby cities for service.

If you check the reviews on their website, you'll see many people have had similar unsatisfactory experiences. I'm sharing my detailed experience so that others don't have to go through the same ordeal and to make you aware of this service center's issues.

We have taken the 3rd service for my car, UP80GX2008. We are facing problems like the power steering not moving smoothly, the gearbox not moving smoothly, and window mirror noise.

However, every time, the service supervisor says that every Honda car has hard steering, no problem with the gearbox, and that window mirror noise is always present.

Hence, your car is perfect. Please confirm if Honda cars actually have these problems.

I try to help send to service other person on your concern due to satisfied with service team of frontier honda gurgaon

My mails to customer care are not being responded. My communication is Communication Id 1-34101****82.

My first mail was on 20th Nov 2024.On 26/11/2024 customer care replied that RURO-iv norms certificate to my vehicle no HR26DA3816, will be issued in 10 to 15 days but more than 25 days passed, the relevant certificate has not been issued. And stopped giving response.

I am writing to raise a serious concern regarding the quality of parts in my recently purchased Honda vehicle. On 29th October 2024, I bought a brand-new Honda amaze V .

from Regent Thane and to my great disappointment, I have already encountered a significant issue

Just days after purchase, the plastic components surrounding the gearbox melted due to sun exposure, causing extensive damage to the gearbox itself and ruining the protective coating of the vehicle. This is completely unacceptable for a brand-new car, and I am deeply concerned about the standard of materials used in such a critical area of the vehicle. As a trusted and globally respected brand, I expected much higher quality from Honda, particularly in a newly purchased vehicle.

Given that this vehicle is New , I am requesting an immediate resolution to this issue.

Specifically, I expect full reimbursement or replacement of the damaged parts at no cost to me. I also request that this matter be escalated to higher management, as this situation reflects poorly on the quality control processes at

I look forward to your immediate response.

Sincerely,

Asha keswani

Ashakeswani11@***.com

Honda Amaze

MH01ER8487

Regent Thane

I was earlier using Honda Amaze 2014 diesel model. As 10 yrs going to expire.

I was approached by sales representative of Honda dealer Prime Honda, and represented and advised for purchase of Honda Amaze Car Vx Cvt model. They represented that the car will give at least 13- 14 km/ ltr in the city.

On their I advise, I purchased the car Honda Amaze VXCVT model.

However to the utter shock and surprise it gives only 8 km / ltr mileage.

I had complained in this regard.

But nothing happened.

I dont understand only to sell their vehicles the Honda car dealers make fool of the peoples . They dont even think that car is not purchased for short time and it is purchased for at least 10 yrs.

its very bad on the part of Honda, they only make fool of the people.

My Honda Car City 5th gen has been with Eternal Honda Bareilly for repair since August 13th, 2014. No action has been taken yet.

Please look into the matter as soon as possible. Thanks.

Its not easy to accept that the front wheel was removed entirely where I do all my services on time, as it may be a manufacturing defect or what I dont understand actually. In light of these circumstances, I kindly request your immediate attention to resolve this matter.

I believe that as a customer, I have the right to a fully functional and safe product. Therefore, I would appreciate it if you could arrange for a thorough inspection and, I request a replacement car with the same specifications or a full refund.

I would like to highlight that I have been a loyal customer of Honda, and my disappointment in this situation stems from my high expectations of your brand HONDA.

I trust that Honda values customer satisfaction and stands behind its products, which is why I am confident that you will address this issue promptly and in a manner that will restore my faith in your brand.

I look forward to a swift and satisfactory resolution to this matter. Your prompt attention to my concerns will not only reinstate my confidence in Honda's commitment to customer satisfaction but also ensure that I can continue to recommend your products to others.

Frontier honda sec 48 chase customers like crazy for scheduled service through phones, whatsapp, emails and repeated calls.

They are least bothered if you don't want to get the service down or would have sold the car already.

If you tell them strictly, they are well-versed to shout back.

Horrible desperation of decreased sales, being recovered through servicing costs.

Just won't buy a honda vehicle ever in my life due to pathetic experience with such dealerships

In every last serviced time, what are the servicing required, the adviser or engineer updated that has been done on that time itself. (May I know how the vehicle Owner will know the Automobiles service technical issues before the incident?)

· As per Honda Policy for a new vehicle is 5 Year under Manufacturer warranty by Honda Company.

The vehicle faced incident before 3year itself, in recently also went for servicing to authorised Honda centre visited date 28-07-2023, 02.23pm, that time my car running was 38036KMS. I am supposed to do the next service in 40K of running periods on a regular basis. (as shared you all Service History in pdf in mail)

I would like to request you to know the proper High level National inspection Teams report and audit it in the right policy of Honda for further action in the Vehicle ACT of LAW.

As you hereby mention that the incident I described is highly unusual, that I would like to ratify it and wish to know the actual reason for the incident at the time.

Why did the disc plate break at that time?

As this accident has not happened by me or others, then the insurance company can be approached for it. As the Disc drum or Plate is broken, It's covered by the Manufacturer warranty of the vehicle only.

I trust that Honda values customer satisfaction and stands behind its products, which is why I am confident that you will address this issue promptly and in a manner that will restore my faith in your brand.

Please Call me on directly: +919945****62

Thanks & Regards

Arpita Bhuyan

I have recently purchased my new Car from Honda and Invoice was generated on April 2024. But the Warranty is started from February 2024. I raised the complaint to the Honda Car India ltd.

But unfortunately, Honda didn't bother to address my complaint.

We should be very careful to purchase Honda Car.

With reference to captioned subject, it was informed to me that car production is pertaining to December . However, i noticed in RC book that it pertains to October .

Now Honda Viva showroom team has raised their hands by saying car is registered and you do not have anything in writing. I have been sold car by providing misleading information and my resale value has decreased due to old production

My company purchase HONDA car model Amaze fully automatic on 6th July 2023 for me for sales and marketing from Frontier Honda Gurgaon, but from the day one to till date I am facing lots of issues like.

1. Shocker and suspensions dead in one month only

2.

Average is only 13-14 km/Liter

3. My RC not received yet

4. After sales and service is third class, the persons executive not understand the actual problem the reply from the executive is just seems to be a way to avoid the genuine problem and sweep the matter under the carpet.

5.

. I wants to put my car in neutral mode but due to manufacturing defect it quite typical to park my car in neutral mode which I already been explained to technical person and he agreed on that.

Before buying this Car we had heard a lot about Honda`s customer support and after sale service but looks like all of that was just marketing gimmick.

Free Service not available in company show room

Soroom Wale mana kar rahe he ki aapki car (AMAZE) KI free service yaha nahi HOGI

म अभषक खबय बडनगर अवतक हड रतलम पर मन मर गड हड सट (एमप 09 75**) ** जलई 2023 क सरवसग पर द थ और म 31 जलई 2023 क शम 6:30 बज लन गय थ। मन वह स गड ल इसक बद म गड क बलसग करन क लए दकन पर गय वह क दकनदर न 3 टयर खल दए और बल क 1 टयर क बलड खरब ह त मन अवतक हड रतलम वल क वपस फन कर क इस गड क एक टयर क बलड नह खल रह ह। अवतक हड सरवस रतलम न कह क हड सट गड क आप ल कर आ जन।

म आज दनक 3 अगसत 2023 क दपहर 2:00 गड क शरम पर लकर पहच उनहन भ उनक मशन स दख पर वह खल नह... वह बल क इस बलड क कटवन पडग। मन बल क आप न खल थ त बरड वपस कय नह खल रह ह उनक कहन थ क बलट खरब भ ह जत ह मन कह क आपन अगर टयर खल ह त मझ आपक कमर क रकरडग चक कर द पर उनहन ऊपर लपटप म ज कर चक कय पर मझ सथ नह ल कर गए फर आ कर वह कह रह ह क हमर पस 26 जलई क रकरडग नह ह 27 स त 3 अगसत तक क ह हमर पस 8 दन स जयद क रकरडग नह हत ह त मन बल ऐस कई ससटम नह हत ह क 8 दन क रकरडग हत ह 2 घट बहस हन क बद बल चल चक कर ल आप... चक करन गए त वह बल क हमर पस त आईड पसवरड भ नह ह वह त कमर वल क पस ह|

रतलम क अवतक हड वल लग क पगल बन रह ह सरवसग क नम पर बलत कछ और करत कछ ह फर कहत ह क आप स ज ह कर ल...सभ लग स नवदन ह क आप सभ सरवसग करन जओ त एक बर वडय म जरर चक करन क इनहन कर कय ह सरवसग क नम पर पस लट रह ह।